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Subject Matter Experts

Douglas Heller
Director of Insurance
douglasheller@ymail.com310-480-4170
Michael DeLong
Research and Advocacy Associate
mdelong@consumerfed.org925-708-1135

Most Recent Press Releases

$20 Million+ Returned to Nevada Drivers Due to Pandemic Prohibition on Auto Insurance Penalties Based on Credit Score
Report Details Severe Credit Score Penalties in Auto Insurance
Report Finds New York Drivers Pay Far More for Auto Insurance Solely Based on Their Credit Scores and Black and Latino Drivers Face Steepest Price Hikes

Most Recent Testimony and Comments

Consumer Federation of America Urges DC Insurance Department to Release Auto Insurance Report and Protect Consumers From Risks of Climate Change
Consumer Federation of America and Consumer Reports Oppose Weak Telematics Bill That Would Not Protect Consumers
Consumer Federation of America Urges Support for S553, Which Would Regulate Auto Insurance Telematics Programs

Auto Insurance

CFA Guide to Navigating the Auto Claims’ Maze: Getting the Settlement You Deserve

December 14, 2011 | Consumer Information

read full guide

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